OEM Integration

Increase accuracy and efficiency

The integrated nature of Titan DMS allows dealerships to decrease costs by maximising efficiency throughout the business. Taking this integration further, Titan now provides dealerships the opportunity to interface directly with the manufacturer, ensuring that information like parts pricing and vehicle status are communicated to dealers in real-time.

The amount of integration and automation between Titan and the manufacturer was the big difference that caused us to choose Titan DMS.
Stuart Lanham ... - Dealer Principal, Lanhams of Leeton, NSW, Australia
[Ford • Hyundai • Mahindra • Suzuki • Chery]
Manufacturer data within Titan

Understanding that each manufacturer has unique requirements, Titan’s process for developing interfacing with dealerships is robust and comprehensive.

Information like parts pricing and vehicle status are communicated to dealers in real-time.

Some examples of interfacing include:

Vehicle specifications and pricing: Vehicle model and model option information, along with sale values and dealer cost are provided directly to the DMS from the manufacturer.

Vehicle RDA: Submit vehicle sale details directly from Titan Showroom to the manufacturer, eliminating manual reporting.

Vehicle Order Status: Titan will receive model code, VIN, the latest manufacturer build and delivery status, and the estimated delivery date from the manufacturer in real time, completely automating the vehicle order process.

Vehicle Service Menus: Dealerships will have manufacturer’s standard service information including labour times, sundries, parts and pricing, enabling dealers to satisfy manufacturer servicing guidelines.

Service Load: Titan automatically transmits service repair order information, matching customer data with the manufacturer and allowing the user to select which information to update, providing a bi-directional transfer of data.

Stock Locator / Restock Bin Locations: Titan sends the manufacturer a list of the dealer’s parts inventory items, the quantities available for each line item, and the bin locations of each part.

Parts Pricing Updates: Automatically transmitted from the manufacturer into Titan direct.

Key benefits
  • Increased efficiency
  • Bi-directional data transfer
  • Increased accuracy
  • Real time transfer of data
  • Timeliness of information
  • The ability to review data before acceptance